VibeLuis Sale Policy

Effective Date: December 5, 2024

At VibeLuis, we strive to provide our customers with the best shopping experience and great deals. Our Sale Policy outlines the terms and conditions for items purchased during a sale or promotion. Please review this policy carefully to understand how our sales and discounts work.

1. General Sale Terms

  • Sale Period: Sales and promotional discounts are typically offered for a limited time. The specific start and end dates of any sale will be clearly indicated on our website, on promotional banners, or in email communications.
  • Discounts: Discounts applied during a sale are valid only during the specified sale period. Once the sale ends, any applicable discounts or offers will no longer be valid.
  • Availability: Sales and promotions are subject to product availability. We cannot guarantee the availability of sale items and may limit quantities per customer.
  • Exclusions: Certain items may be excluded from sales or promotions. These exclusions will be clearly stated in the promotion details or on the product page. Examples of exclusions may include:
    • Gift cards
    • Custom or personalized products
    • Final sale items
    • Items marked as non-returnable

2. How to Redeem Sale Discounts

To take advantage of discounts during a sale, follow the steps below:

  • Website: Discounts will be automatically applied during checkout for eligible products. No promo code may be necessary, but specific promotions may require entering a code at checkout. Any promo code should be applied before completing your purchase.
  • Promo Codes: If a promo code is required for a discount, you will have the option to enter the code during the checkout process. Ensure that the code is applied before finalizing your purchase. We are not responsible for any errors in entering the promo code.

3. Sale and Clearance Items

Items on sale or clearance are final sale and may not be eligible for returns, exchanges, or refunds unless otherwise stated in the promotion. Be sure to check the terms of each sale to confirm the return eligibility of sale items.

  • Final Sale: Sale items may be marked as final sale and will not be eligible for returns or exchanges. Please review the product description and terms carefully to ensure the item meets your expectations.
  • Limited-Time Offers: Flash sales and limited-time offers may be available with unique terms. These offers are usually only available for a very short period and may have limited quantities available.

4. Sale Price Adjustments

We understand that prices can fluctuate, and you may purchase an item just before it goes on sale. To address this, we offer the following policy regarding sale price adjustments:

  • Price Adjustments: If an item you purchased goes on sale within 7 days of your purchase, you may be eligible for a price adjustment. To request a price adjustment, contact our customer service team at [email protected] with your order number and the details of the sale.

  • Eligibility for Price Adjustment:

    • The item must be the same size, color, and style as the one you purchased.
    • Price adjustments do not apply to items purchased during clearance or special offers.
    • Price adjustments will be credited to your original payment method.

5. Bundled and Promotional Offers

Occasionally, we may offer bundle deals or promotional offers where purchasing a specific product or set of products will result in a discount or special offer. These offers will be clearly advertised on the website, and terms will be outlined for each specific promotion.

  • Bundle Deals: When purchasing a bundle, all items must be purchased together. Individual items from a bundle may not be eligible for the same discount if purchased separately.
  • Gift with Purchase: If a promotion includes a free gift with a purchase, the gift will be included automatically while supplies last. If the gift item is unavailable, VibeLuis reserves the right to substitute it with a similar item of equal or greater value.

6. Shipping and Handling During Sales

  • Shipping Fees: Shipping charges may still apply during sales, unless otherwise indicated in the promotion details. Free shipping offers are often available during sales events, but you should check the terms to see if they apply to your order.
  • Processing Time: During high-volume sale periods (such as Black Friday or holiday sales), please expect longer processing times. We strive to fulfill orders as quickly as possible, but there may be delays in shipping due to the increased demand.

7. International Sales and Discounts

International customers may be able to take advantage of our sales and promotions, but please note the following:

  • Currency Conversion: If you are shopping from outside the United States, the sale price may be subject to currency exchange rates, and your final charge may differ from the price displayed on the website.
  • Customs and Duties: Customers shipping internationally are responsible for any customs duties, taxes, or import fees associated with their orders. These fees are not included in the sale price.

8. Sale Terms and Conditions

VibeLuis reserves the right to:

  • Change or End Sales: We reserve the right to modify, extend, or cancel any sale or promotion at any time without notice. Sales or promotions are subject to availability and may be discontinued at any time.
  • Limit Quantities: We may limit the number of sale items that can be purchased per customer or per order to ensure that all customers have an opportunity to participate in the sale.
  • Refuse Service: In some cases, VibeLuis reserves the right to refuse or cancel orders if there is suspected fraud, abuse of the sale policy, or a violation of our terms and conditions.

9. Contact Us

If you have any questions regarding our sales or promotional offers, or if you need assistance with applying a discount, please contact our customer service team:

  • Email: [email protected]
  • Phone: (541) 396-3338
  • Address: 506 N Birch St, Coquille, Oregon (OR), 97423